VAT and taxes included
Unlimited mileage.
Coverage against theft of vehicles
Personal Injury Assistance
Full risk insurance with excess
The amount for the excess or deductible will vary depending on the category of the vehicle. In the case that the client does not wish to contract full insurance to cancell the excess, he/she must leave a deposit to cover for possible damages not covered by the insurance. The amounts varry according to the car category:
This coverage does not include damages caused to the tyres, wheels, glass, and car mirrors. In order to insure these items, the client can purchase a different insurance (full isnurance). The price of this insurance is explained a little later.
This deposit will be charged on the clients credit card upon pickup. If the customer returns the vehicle in the same condition in which it was collected, we will proceed to the return the deposit. Damages caused to the vehicle that are not covered by the insurance will be charged against the deposit.
In case of any accidents or damages to the vehicle, the customer is required to fill out an accident report and deliver it to our office. Also, if the vehicle is stolen, the customer is required to report to the police and submit the complaint in our office.
Any accidents or damages to the vehicle not notified shall be construed as negligence by the customer and this may incur to additional charges.
Rent a car Croauto is not responsible for the fees charged by your bank upon the return of the deposit to your credit card.
The concerted third party insurance covers the renter and authorized drivers against liability by amount of seventy million euros (50.000.000.- €).
The Full insurance to cancell the excess:
Additional Drivers: € 3 / day. Maximum of € 30 per driver per hire period
Insurance "Young driver" for drivers between 21-25 years old: €10/day
In these cases there is no possibility to cancel the Excess, and hiring is only allowed for groups A, B, C, C1, CC, J
Any accessory GPS, child seats, etc .. Prices are available to the customer at the time of booking on our website.
It is the resposibility of the renter the following cases of loss or damage:
Loss or damage to keys
All Costs caused due to wrong type of fuel being administered to the vehicle
Damages under the vehicles
Towing Service (only when the client incurs in negligence that is not covered by insurance.)
Damage to clutch
Damage or loss of Antenna
VISA, Mastercard, and AMEX are accepted. Both the excess and the return of the excess deposit should always be done with credit cards. Only In the event that the renter chooses the CDW and SCDW options, payment by debit card will be allowed.
24 hours, 365 days a year.
The customer will return the car at the same fuel level as it was collected. Penalties will be linked to the current price of fuel. No refunds of any kind will be made. Rates can change without prior notice, depending on increases and / or decreases in fuel prices.
Rent a car Croauto SL charges an administrative fee of 25 Euros (VAT included) to the client when we receive a traffic ticket. Rent a car Croauto is obliged by law to provide information of the rente to the authorities in case of a traffic fine.
This fee does not include the payment of the traffic fine; The customer must pay the authorities directly.
Clients abandoning vehicles elsewhere than the agreed in the lease shall be liable for costs incurred for breach of contract. Moreover, apart from the daily rental fee, a daily charge of 30.25 Euros (VAT included) penalty will apply.
Vehicles can not be taken abroad or between islands.
Customers will need to provide us with a local address (flat, apartment, villa, hotel, etc.)
The minimum driver age is 21 years, with a driving license with a length of more than 12 months
If the renter/payer is not the primary driver, it is mandatory to acquire full insurance
If the vehicle category reserved is not available at the time of collection, we will provide one upgrade at no additional cost.
The insurance does not cover, in any case, accidents or damages caused to the vehicle by driving under the influence of alcohol, drugs, medications or any other substance that reduces the driver′s ability, or when the driver is not one of the authorized drivers in the contract, or even so, if the damages occur due to breach of what is established in the contract or the basic traffic regulations.
The rental price includes a standard cleaning of the vehicle, however, if the vehicle is returned extremely dirty, Rent a car Croauto will be forced to charge € 95 for special cleaning.
Cancellations without penalty must be made with a minimum of 169 hours respect to the start of rent which shall be considered at 08.00 am on the first day. Otherwise the following shall apply: - Between 168 h and 96 h, 50% will be paid the agreed price. - Less than 96 hours shall be paid 100% of the total agreed price.
If the vehicle is returned later than the date agreed in the lease, the insurance will be invalidated, and the customer will be responsible for payment of € 30.25 per day (VAT included). In addition to this payment, the customer will also be responsible for paying the daily rental rate.
Delivery service at the airport is not free. The customer will pay the parking fee at Palma airport at the time of collection. The amount of the ticket should not exceed € 10, and if it does the client can claim the amount exceeded except in deliveries between 22:00 to 8:00, when it can reach up to € 20. Rent a car Croauto will pay the parking fee when the customer returns the vehicle at the termination of his contract.
Delivery or collection service at the airport has a cost of € 25 each way. The page will load the extra in your reservation automatically.
The delivery or collection in Hotel or Holiday House in Soller or Puerto de Soller also has an extra that the page will load automatically.
VAT and taxes included
Unlimited mileage.
Coverage against theft of vehicles
Personal Injury Assistance
Full risk insurance with excess
The amount for the excess or deductible will vary depending on the category of the vehicle. In the case that the client does not wish to contract full insurance to cancell the excess, he/she must leave a deposit to cover for possible damages not covered by the insurance. The amounts varry according to the car category:
This coverage does not include damages caused to the tyres, wheels, glass, and car mirrors. In order to insure these items, the client can purchase a different insurance (full isnurance). The price of this insurance is explained a little later.
This deposit will be charged on the clients credit card upon pickup. If the customer returns the vehicle in the same condition in which it was collected, we will proceed to the return the deposit. Damages caused to the vehicle that are not covered by the insurance will be charged against the deposit.
In case of any accidents or damages to the vehicle, the customer is required to fill out an accident report and deliver it to our office. Also, if the vehicle is stolen, the customer is required to report to the police and submit the complaint in our office.
Any accidents or damages to the vehicle not notified shall be construed as negligence by the customer and this may incur to additional charges.
Rent a car Croauto is not responsible for the fees charged by your bank upon the return of the deposit to your credit card.
The concerted third party insurance covers the renter and authorized drivers against liability by amount of seventy million euros (50.000.000.- €).
The Full insurance to cancell the excess:
Additional Drivers: € 3 / day. Maximum of € 30 per driver per hire period
Insurance "Young driver" for drivers between 21-25 years old: €8/day
In these cases there is no possibility to cancel the Excess, and hiring is only allowed for groups A, B, C, C1, CC, J
Any accessory GPS, child seats, etc .. Prices are available to the customer at the time of booking on our website.
It is the resposibility of the renter the following cases of loss or damage:
Loss or damage to keys
All Costs caused due to wrong type of fuel being administered to the vehicle
Damages under the vehicles
Towing Service (only when the client incurs in negligence that is not covered by insurance.)
Damage to clutch
Damage or loss of Antenna
VISA, Mastercard, and AMEX are accepted. Both the excess and the return of the excess deposit should always be done with credit cards. Only In the event that the renter chooses the CDW and SCDW options, payment by debit card will be allowed.
The customer will return the car at the same fuel level as it was collected. Penalties will be linked to the current price of fuel, no refunds of any kind will be made.
Includes towing and taxi service for four passengers for any eventuality including punctures.
24 hours 365 days a year.
Rent a car Croauto SL charges an administrative fee of 25 Euros (VAT included) to the client when we receive a traffic ticket. Rent a car Croauto is obliged by law to provide information of the rente to the authorities in case of a traffic fine.
This fee does not include the payment of the traffic fine; The customer must pay the authorities directly.
Clients abandoning vehicles elsewhere than the agreed in the lease shall be liable for costs incurred for breach of contract. Moreover, apart from the daily rental fee, a daily charge of 50 (VAT included) penalty will apply.
Vehicles can not be taken abroad or between islands.
Customers will need to provide us with a local address (flat, apartment, villa, hotel, etc.)
The minimum driver age is 21 years, with a driving license with a length of more than 12 months
If the renter/payer is not the primary driver, it is mandatory to acquire full insurance
If the vehicle category reserved is not available at the time of collection, we will provide one upgrade at no additional cost.
The insurance does not cover, in any case, accidents or damages caused to the vehicle by driving under the influence of alcohol, drugs, medications or any other substance that reduces the driver′s ability, or when the driver is not one of the authorized drivers in the contract, or even so, if the damages occur due to breach of what is established in the contract or the basic traffic regulations.
The rental price includes a standard cleaning of the vehicle, however, if the vehicle is returned extremely dirty, Rent a car Croauto will be forced to charge € 95 for special cleaning.
Cancellations without penalty must be made with a minimum of 169 hours respect to the start of rent which shall be considered at 09.00 am on the first day. Otherwise the following shall apply: - Between 168 h and 96 h, 50% will be paid the agreed price. - Less than 96 hours shall be paid 100% of the total agreed price.
If the vehicle is returned later than the date agreed in the lease, the insurance will be invalidated, and the customer will be responsible for payment of € 50 day (VAT included). In addition to this payment, the customer will also be responsible for paying the daily rental rate.
Delivery service at the airport is not free. Customer will pay the parking fee at Palma airport at the time of collection. The amount of the ticket should not exceed € 10, and if it does the client can claim the amount exceeded except in deliveries between 22:00 to 8:00, when it can reach up to € 20. Rent a car Croauto will pay the parking fee when the customer returns the vehicle at the termination of his contract.
Delivery or collection service at the airport has a cost of € 25 each way. The page will load the extra in your reservation automatically.
The delivery or collection in Hotel or Holiday House in Soller or Puerto de Soller also has an extra that the page will load automatically also.
